Review on Bravex Air Operated Grease Gun: 14oz Automatic Professional Continuous Cycle Pneumatic Tool by Jeremy Black

Disappointed with this weapon. I work for a forklift sales and service company and needed something to make my job faster and more efficient. I read a lot of reviews about this brand, but what won me over was that one of my colleagues has the same grease gun. After using it a few times I thought it was a quality product and a very good price so I bought it. When I got it, I tried to use it the next day, put in a new tube of lube, primed it, put a few drops of air tool oil on it, pulled the trigger and the lube shot out. Big. When I use it in practice. Nothing. Not to mention I had to disassemble the tip every time to get it off the fitting. Tried again, same result. I had to pull the trigger quickly like on a semi-automatic, but it didn't smear. Not happy with that. I will try to return this item if I can. Update on this review: I was contacted by a Bravex rep named Joey for a free exchange or refund. I have to say that so far I've been impressed with their customer service and have agreed to an exchange. Let's see how the new grease gun behaves. Many Thanks. I upgraded the Bravex to 5 stars for the new grease gun they sent me in exchange, the goose gun works great. But what impressed me the most was their genuine commitment to customer service. They contacted me without hesitation to fix it and send a replacement. Ultimately, I am very satisfied with the tool and the company/brand Bravex.