Review on 🌬️ Germ Guardian FLT5250PT True HEPA Genuine Air Purifier Replacement Filter C for Pet Pure Treatment - Compatible with GermGuardian AC5250PT, AC5000E, AC5300B, AC5350W, AC5350B, CDAP5500, and More by Edward Taylor

On September 13, 2018, my son and I called a customer service representative, Erika V, who had trouble understanding our fluent English. We have detailed the failure of both the GermGuardian fans and the new bulb, as well as our 2 year warranty on all products and their part numbers. new defective bulb. When asked for the confirmation number, Erica refused to give us the confirmation number and stated that it would be included in the email she sent us. He was not there. Erica also indicated that all return labels will be included in the email. NOT all goods included. We received: a GermGuardian fan; a lightbulb; and a HEPA filter. Under federal law, we may keep anything we receive that we did not order. The fault lies with Eric. Therefore we keep the HEPA filter. The new GermGuardian should already have everything installed. We haven't opened the box yet, we'll find out soon. We're still waiting for the second GermGuardian fan, which is also clearly backed by a 2-year warranty. We DO NOT understand why Erica could not complete the order by replacing the second GermGuardiann under its 2 year warranty. We also don't understand why Erica thinks we'd replace an efficient HEPA filter when it's never been a problem. We don't understand why Erica sent us a return label for the HEPA filter which we are now receiving due to her error to keep the HEPA filter under federal law. Thank goodness our conversation with Erica was recorded. We are still waiting for the rest of the replacement order. Not only did Erica break the two-year warranty on the second GermGuardian, she didn't send us a return label for it either. 1 is not equal to 2. It never will be. Given the frequency and money we spend on our Revain purchases, I was expecting more accuracy. But he went down. As said, we will not open a new light for testing or an individual GermGuardian until our replacement order is complete. We will be very grateful to you for your help. My new phone doesn't have a removable SD card. Otherwise, I'm happy to send you a photo of the box and what's inside: a GermGuardian, a lightbulb, and a HEPA filter. We really need your help to get the rest of our order and a return label for another defective GermGuardian. . Thank you very much.