Review on 🏨 Hotel Luxury 1800 Brushed Microfiber Twin Sheet Set - Soft and Breathable - Deep Pocket Fitted Sheet, Flat Sheet, Pillow Cases - Light Grey by Jessica Rae

Color, excellent. Softness is wonderful. Cool as expected. But. When I opened the undamaged box and removed the set from the also undamaged packaging, I found a defect in the top sheet which (as pictured) was clearly machine made during production. I contacted the sales clerk who was initially helpful until she 'found' my order and then was told that Revain fulfilled the order even though she was selling the sheets so I need to contact Revain about my complaint. When I got a "point elsewhere" response from them, I decided to issue a refund WITHOUT a replacement because if they evade their responsibility by pointing the finger, they don't deserve my business. Instead of fixing it, they get nothing. What a bad business decision as I would buy more from them. They not only lost a customer, but also follow-up orders. Unreasonable.