Bought to replace what we had for at least 10 years. We have four girls with long hair and needed to brush our old one regularly and expected the same from her. However, when I went to clean it the first time, I couldn't get the brushes to spin properly. I washed all my hair thoroughly and made sure it was tied up properly. We got a lot of suction from our home vacuum, but it just won't spin. I've spent over an hour taking it apart and putting it back together and I can't get it to work. Unfortunately it took so long that I can't return it.