I am trying to contact the seller - the ink is excellent. But one of the black cartridges is defective. My printer does not read the cartridge. I restarted the printer, removed the ink and tried to fix the problem I think. I gave up and put in a second cartridge and it works great. I couldn't return them as I'd already used a working one a couple of times. If possible, replace the defective one. I can share the video and photo of the bug. Thank you!
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