The shower head itself is great so far. If they sent me a freshly sold shower head I would get 5 stars. The extension they sent with the shower head is absolute rubbish. I didn't realize until it was too late that the hand they sent didn't have tapered threads. This means that it cannot be screwed in properly. I figured it out after about 2 full threads when it got stuck. When I tried to unscrew it, the threaded ends of the extension snapped into the female fitting behind my tile. I then had to spend the next few hours inserting a screwdriver into some threads on that nipple to pry it out of its socket behind my wall. I'm not saying don't buy this product, just don't try to use the arm extender.
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