Great Product This item does not ship with a hard case. If a person finds a hard case for this product, it is leftover stock. Milwaukee no longer sells Hard Case products. They offer packaging/carrying cases that are not specific to any particular instrument, so be sure to check the size of the box to best suit your instrument's needs. I would like the description to detail this fact as it would put me off a purchase. However, I'm glad he didn't mention the facts about the tote bag because I really like the grease gun. It works well, pumps smoothly, has a backlight which I wasn't keen on, but during the California fires I used it for 3 days because it was completely obscured by the sun. The grease gun is very easy to keep clean and change the grease hoses. Lubrication is very easy for everyone. I am a 5ft 3in, 124lb athletic female who works in the construction industry. If I can maintain this tool, almost anyone can ;) This set comes with a carrying strap. Don't use it. Nobody does. how you want your wallet. It also comes with 2 M18 batteries. I didn't pay enough attention to the fact that this isn't an M18 REDLITHIUM XC 5.0. The difference is quite significant in the time the user has on a battery. I took down the 2 that this kit comes with faster than I could get through, despite the lifespan of 1 Red Lithium XC 5.0. I found 2 packs of these here for $139 which was a very good deal. Now I have 4 batteries and I get through every day no matter how many hours I smear, and I still have battery life no matter how much I smear. The charger is very light and I was worried it would be useless. I keep everything in a bag to keep everything together, but I also feel that keeping tools in my bags/boxes helps keep them in better shape than throwing them in a truck, even if they're in doors/drawers are stored. uncomfortable after some use, especially for small hands. The trigger was very easy to pull and as mentioned in the description the user can choose from several settings that best suit the needs of the pump. I chose the slowest for maximum control. Overall I would definitely buy this product again and being a Milwaukee fan it was a good move to add this product to my ever growing collection. The seller is very honest and I am glad I chose this tool from this seller. I made a purchase and sent them a message asking about the case. Hard or soft, I'm looking hard, as shown in the list. They replied to me the same day they sent the item but made sure I know they will return my purchase after I receive it if I don't want it due to a mismatch in the case. Again I left the product, but I thank the seller for his response and willingness to work with me. Please note that Milwaukee no longer sells hard cases with their tools, so the case you see listed will not be what you will receive. You get a soft case lined with hard but flexible black plastic that will fall apart over time, leaving you with a completely soft case. To solve this problem, take a look at the packaging. Good service. Good product. I would buy from this seller again.
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