I use Samsung phones and appliances all the time and for the first time something broke for me, I wonder if this is a frequent breakdown (the screen went out on s21 ultra)? With its pros. I use the phone as soon as it came out (I took a pre-order), before that I used S9 +, compared to the previous one, it became more powerful, the cameras became better, the screen became much better, I didn’t notice any problems about the network, on the contrary, it got better, the phone became heavier but it doesn't bother me much, I'm happy with the purchase) With its cons. But there is a small lack of wealth after 1 year and 4 days it broke down (the warranty was 1 year), the screen went out but the phone works, alarm clocks cannot be turned off, it was lucky that after a week it was discharged, and now, as I have saved up money, I decided to hand it over for repair to the official samsung service (RB), waited a month and they didn’t fix the phone (at the same time, after 2 weeks they promised to fix it, and I started calling, but someone didn’t pick up the phone there, I had to go to find out in a month), they gave it disassembled, with the words that they had some problems with the director, it’s good that they didn’t take money for it, but now I handed it over to another samsung service center, I’m waiting for a call.
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