This inverter was purchased as an upgrade to an older unnamed 1000w pure sine wave inverter. The warranty period and innovative features as well as the low price influenced my purchase decision. It arrived and worked quietly and well for several months. Then one day it stopped working with an error code. I emailed Giandel, contacted Elsa who requested a picture of the error code. I sent a short video with the audio on. Within a few days, a new device was at my door. Since then it's been working great. The best service I've ever received. Thank you Elsa and I will buy and recommend Giandel products from now on. Cheers, Ben M is a happy customer!
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