Looks like I've been a victim too. Notice the message that the product is a Chinese knock-off of a Lincoln product. Bought this item in 2015. Used once after receiving the goods. It worked, but the piston worked with difficulty. My pad has the same markings as in the previous post, although the box actually had "Lincoln" printed on it. Today I added a new tube of grease (3 years after original purchase but the grease gun has only been used once). The butt was very difficult to close. Never sheds grease except around the piston shaft at the base of the tool. A pair of jeans and a pair of shoes ruined. Wish me luck getting a replacement! I'll let you know what I find out. Follow-up: I called Lincoln Technical Support. You were helpful. I was told that the product has a one year warranty from the date of purchase. I have mentioned a post that suggests the product may not have been a Lincoln product. However, the representative said that from what I said it sounds like their legitimate product. Some of these products are made in India. He mentioned that there are product videos on YouTube that might be helpful. Final rating - 5 stars. The product works perfectly. My operator error. If I had watched YouTube videos, my problem would not have occurred. I forced the plunger to close when all he had to do was release and push. I really had to bleed with a hex screw, but little air came out. Without lubrication. Before it worked.
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