I was initially a bit disappointed with this towel rail because, as other reviewers have noted, it felt too short for a standard towel. It seemed more appropriate for a washcloth. Well after seeing the photos of some of the other reviewers I realized that they were wearing towels and the hanger didn't hang down like mine. I went into the bathroom to check and was pleasantly surprised to find a small hex screw on the underside where the hanger connects to the base. I don't think there was a manual or wrench that mentioned it. Once adjusted, it keeps the towel off the countertop properly. To be honest I think a lot more people would be happy if this simple detail was mentioned. Please rate this as "helpful" to make it the best rating for others!
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