2018: The first two filter changes, no problem. Thirdly, there is a big problem: the top part, into which the cylinders are screwed, is worn out, it is only plastic, but maybe it should be rubber or metal with a rubber seal. When we try to install cylinder 1 it leaks a lot. I ordered a replacement part for $38 including tax and shipping which seems reasonable but it hasn't shipped for five days as Ecopure only ships ground shipping. The way our sink is constructed means there won't be any cold water for the next week and a half or more. Ecopure loses two stars. 2015: I had the filter installed in about 10 minutes. The new water flow was clean, a relief from overuse of the built-in fridge, which was wrong from the start. Filter Not many tools are required unless (1) you need to drill a hole in the sink for the faucet, (2) you want to install the filter unit on the wall next to or under the sink, or (3) you have to connect the hoses to the pipelines in the conventional way. The filter itself comes in one piece and the hoses connect to the filter by simply plugging them in. The faucet, although standard, has a nice design.
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