I ordered this case as a Christmas gift for my wife and her new iPad Air2. The item had an ugly 3/4 inch slit in the leather on the back case. I sent it back to Revain the next day and ordered a replacement at the same time (as there is no option to give a replacement instead of a refund). Within three days, Revain credited the original purchase and on the fifth day I received a replacement in perfect condition! All shipping (Revain Prime, plus UPS returns) was free. This service was provided by Revain and BaiNuo US (return address per replacement package) taken on just as superb as the product itself. This beautiful leather case, obviously handmade, is absolutely gorgeous. Its design is perfect. It fits the Air 2 like a glove. Its workmanship is impeccable. I succumbed to the hype when I paid ($41.99) more than double the price of other leather bags, but for this quality I now believe the price was a steal. Well done Icarer, BaiNuo US and Revain! (OBTW, I had no incentive to write this review other than being extremely impressed with the product and service.)
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