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1 Level
97 Review
32 Karma

Review on Get Unlocked Samsung Galaxy A71 A715F Dual SIM LTE for International Use - 128GB Prism Crush Blue - No US Warranty by Yusri Mohd ᠌

Revainrating 1 out of 5

Disgusting, dissatisfied with the purchase.

Carefully! Do not buy Samsung products! I bought a Galaxy A71 smartphone on August 25, 2022 at the official Samsung store, in Hong Kong, in the shopping center "Avenue" on Yugo-Zapadnaya. He treated the phone as carefully as possible, VERY carefully, you can say "he blew off the dust particles." In March 2022, fast charging disappeared, and then the phone stopped responding to its native charger altogether. He charged only after turning off, and then not immediately. It was charged for three hours to 100%. I was not in Hong Kong and I suffered with him for two months. The phone is under warranty. When I finally got to the "Avenue" to have it replaced, I was told that they would take it for examination to find out who was to blame for the breakdown and it would take from 45-60 days. I agreed. To my question: “What should I use all these days while the phone is under examination?”, They answered me: “buy a new one and use it, these are not our problems”))) In general, I gave it through a courier to a service center, where I opened, repaired, and as I was told - they replaced the usb cable. They gave a guarantee for this repair for 2 months)) For the fifth day I have been sitting without a phone, although it was repaired the next day) And I am writing this review from a phone that a friend gave me. I also wrote this review on the Samsung website, but I received a message in the mail with the following text: "Oops! Something went wrong with your review"))) Once again I will write, GUYS, BE CAREFUL! DO NOT DEAL WITH SAMSUNG! They don't care about your problems, the main thing for them is to sell you a defective phone! Thank you!

Pros
  • You get a good experience in order NOT to use smartphones of this brand in the future!
Cons
  • Marriage! Attitude! Solution!

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