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Bangladesh, Dhaka
1 Level
68 Review
0 Karma

Review on Alienware Monitor Certified Mounting Support 24.5", 1920X1080P, Tilt Adjustment, Anti-Glare Coating, Height Adjustment, ‎AW2521H, HD by Alex Jones

Revainrating 1 out of 5

Dead on arrival (horrible customer service)

I usually like Alienware products and was looking forward to adding this monitor to my setup, but when I connected the monitor to the GPU and the outlet a few things happened: 1. The monitor got power but the screen was DEAD2. My computer recognized the second monitor. --------- I've tried turning the device on and off, swapping plugs, and using different cables to no avail. Then I contacted Dell support, waited half an hour for someone to answer the call and said I had to wait 3 more hours. I agreed to wait and was abruptly cut off. I took a chance with so few reviews but most were positive. but it's a new monitor, I think I drew the unfortunate straw. I'll try to get a replacement and I'll update if the new one works. I would be very CAREFUL to buy this.

Pros
  • FAST TECHNOLOGY. The new fast IPS technology ensures sharp images from every angle. Plus, with up to 99% sRGB color gamut, you'll have a wide range of colors in your arsenal.
Cons
  • expensive insurance

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