Review on Starlite 5000 Watt Step Up/Down Voltage Converter Transformer WTX-5000: 5-Year Warranty, Fuse Protection, Automatic Voltage Regulator - 110/220 V Two-Way Transformer for Reliable Power Conversion - 110/120/220/240V Compatible by James Prizgint

I bought this for my wife as she is on active duty in the army. She shipped it overseas in the original packaging, with the original padding, in a pelican case, which was also padded. This device literally could not be damaged, except that the ship it was sent on sank. My wife unboxed this unit, read the instructions, followed the proper steps to switch the voltage to regulated American voltage, plugged it in and the unit made a horrible buzzing noise as the meter clicked red. When we emailed the company explaining step by step what they did, we got a reply asking if they had it plugged in. She responded appropriately, but there was no response from the company. A month has passed.TLDR; Arrived broken, no customer service. Don't buy, you're wasting time, money and contributing to hair loss