We bought this product for our company because of the excellent quality. However, the device we received turned out to be ineffective. It worked great at first, then suddenly stopped working after a few minutes. We've tried to find and fix the problem but couldn't find where it's coming from without removing the warranty protection. So we decided to buy the same product through amazon.com.uk and return the defective unit. We are still waiting for the transport company to come and pick up the defective device to send it back. However, I hope that Amazon handles the return process as soon as possible since the situation with the coronavirus allows them to program it. Having said that we are very happy with the new trouble free hand dryer which we bought through amazon.com.uk. This is a great product for eliminating paper waste while keeping your hand drying process bacteria free.
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