This iron heats up quickly. Very easy to use and comfortable weight in hand. The swivel cord works better than any I've ever had and allows you to move as you please. I love shiny curls, they make my hair very healthy =) The box was in perfect condition when I opened the packaging. I noticed that they include 2 extra springs as that's usually the first thing any iron needs. I LOVE that they include 2 which tells me they stand behind the quality of their products and have full confidence that this iron will last a very long time. I usually have to change the springs every 4-5 years so I wouldn't be surprised if this iron lasts 10 years! Ever since I was little, I remember my grandmother using Helen of Troy hair rollers and my very first curling iron was from that brand. Her products were top notch and she was highly recommended by her hairdresser. I never understood what happened, but the brand seemed to disappear. I noticed that the outside of the box says HOT TOOLS by Helen Of Troy! It's a miracle, it's so nice to know that I have a quality product at a reasonable price. You can't go wrong with this curling iron. or ANY Hot Tools product for that matter =)
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