I really liked these things but am very disappointed in their durability. My first pair lasted about 3 months until the right ear suddenly became noticeably louder than the left. I will say the customer support is great and the first pair was replaced with no problems. All I had to do was pay for shipping and ship the old pair. Unfortunately, the new pair of replacements also had the same problem for several months, only this time it was the opposite, with the left element being lower than the right. I am giving this product 1 star because despite great customer service there is absolutely no reason why 2 pairs of $150 pieces should have such durability issues. It's a shame because in terms of sound quality and aesthetics it's 5/5 for the price but the durability issue brings it down a lot. I am careful with them and only use them at home so this is totally unacceptable.
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