I really wanted to be one of the lucky ones with no problems with the phone, but unfortunately it wasn't in sight for me. Basically I have an S10+ brick that takes great photos and videos. Colors really pop on screen and images don't appear overly filtered. The slow motion feature is awesome! I received it on Friday and was pleasantly surprised to see that it has no scratches or signs of wear on it. Transferring data, apps, contacts and more from my old Galaxy S7 Edge was a breeze thanks to the Smart Switch. I checked everything and everything seemed to work. Due to calls over Wi-Fi, I didn't notice that the phone wasn't connecting properly to my T-Mobile LTE network. It wasn't until the weekend that I tried calling or texting from home and it became obvious. An hour on the phone with T-Mobile customer service followed by 3 or 4 visits to the store did not solve the problem. Oddly enough, he worked in the store but as soon as I walked out the door he stopped. It connects to the H network instead of LTE, but only in the T-Mobile Store. It even confused colleagues. I sent it back and will consider replacing it with another S10+ and then update my review. ************ UPDATE ********* **** Placed a replacement order on November 20th, 2019BestSale. Delivery should be from November 29th to December 2nd. When the item didn't arrive I emailed the seller and he replied to contact the Revain warehouse. He also stated that he didn't have my address in the system. It's strange because I've bought several hundred items over the years and have never had a problem with the address. I emailed him my address and a new appointment was set for December 9-12. That date has come and gone, but there's still no phone. I contacted him again and he again replied to get in touch with Revane. A new date has been set for December 20-23. That's a full month from the order date! I went ahead and canceled it. My advice, stay away from 2019 BESTSALE! He accepts orders that he either does not want to fulfill or cannot fulfill. He does not give a specific delivery date. It's always a three day window and even then he can't produce anything good! Unfortunately, this seller seems to be one of the few to offer the blue I want, so I'll just have to settle for black from a more reputable manufacturer.
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