The team is very responsive to our needs and questions. They have a very clear and concise way of explaining the options and benefits of their services. I have not found anything that I dislike about their services. There is nothing that I can think of that I dislike about Optily. They have been great to work with. The only thing that I can think of is that they are not always the cheapest option. However, I have not found that to be a problem. Optily has been great to work with. I have been very happy with their work. I have not had any issues working with them. They have been very responsive to my requests and questions.