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Cleveland
1 Level
75 Review
-1 Karma

Review on Koan by Marv Merritt

Revainrating 4 out of 5

Easy solution with excellent Customer Service

The simplicity and ease of use of the platform. I like that I can easily assign tasks to others and keep track of their progress. I also like that I can easily monitor progress and keep an eye on the overall status of the project. The customer service is also great. They are quick to respond and are very helpful. I would like to be able to assign tasks to others outside of my team. I also wish there was a way to assign tasks to others from the dashboard. I have also noticed that the tasks sometimes get lost in the system. I also wish that there was a way to check the status of a task without having to go to the project itself. It is a great tool for a small team project. It helps keep everyone on the same page. The status is easy to keep track of.

img 1 attached to Koan review by Marv Merritt

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Pros
  • Ease of using
  • Simple interface
  • Status updates with emails or text messages sent out periodically so we know what needs attention next.
  • Ability set deadlines! Perfect if you want work done by certain date/time.
  • We don't need managers any more : )
Cons
  • Sometimes getting information about assigned tickets (progress, history etc)
  • No possibility at this moment

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