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Harvestr Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.5
Development, Product Management

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Description of Harvestr

Harvestr is an all-in-one product management platform that helps companies leverage customer feedback and data to build amazing products. Key features include: - customer feedback management - feature prioritization - product roadmap - product notifications and feedback loop - integrations to customer feedback and data sources (Zendesk, Intercom, Salesforce, Slack...) Harvestr was built by Product Managers, for Product Managers.

Reviews

Global ratings 2
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  • 4
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  • 3
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  • 2
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Type of review

Revainrating 4 out of 5

Simply amazing platform having all required functionalities

The best thing about harvestis they have created something unique which actually benefits user in realtime with their service team as well by sharing valuable insights from different sources like social media, web analytics etc., There are quite some great features of this software but my favorite one would be customizing your home page experience according to business needs for example I could customize every link or button so each time when i visit website it looks same & feel good too! Also…

Pros
  • Easy Navigation
  • Very simple interface
  • Great customer support services;) Everything is very much clear that's why no confusion arises during entire usage period.
  • Good numbering scheme (1.2..3..4..) used throughout site design helps us understand easily what exactly happens where ever required :)
Cons
  • As per present status nothing comes into mind

Revainrating 5 out of 5

Using HarvestR is amazing to gather valuable feedback

It's easy for customers, it allows them not only give their opinion but also rate your service or product in real time! This tool really helped us improve our services by getting instant insights from users' opinions about what they liked/disliked most when using one of our applications. As mentioned above this software has some bugs which sometimes made difficult its use (especially at first). I would highly recommend everyone who wants user experience improvement should try out harvestr as…

Pros
  • Ability to create polls
  • Easy access ability through website portal & mobile app
  • Mobile friendly interface no need internet connection while working via smartphone / tablet screen.
  • Support available 24x7 during all business hours if required
Cons
  • All fine