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Australia, Canberra
1 Level
726 Review
45 Karma

Review on MONVICT by Dwayne Meurer

Revainrating 3 out of 5

Shoppers of tools were let down by the MONVICT online store.

I was eager to check out the MONVICT web store because I frequently purchase power and hand tools. However, I've been dissatisfied and aggravated by my interactions with them. Despite having a large variety of tools, including cutters, they do not offer prices that are competitive with those of other web tool retailers. In reality, I discovered the same tools on other websites for less money. Furthermore, I didn't get very good customer support from MONVICT. I had some inquiries about the goods I was considering, but their staff lacked expertise and was unable to assist me. I had the impression that the person I was speaking to didn't know much about the goods they were hawking and was just reciting from a script. Additionally, it took me longer than necessary to locate the tools I needed on their website due to how difficult it is to navigate. The confusing structure and sluggish loading times made me start to get impatient. Overall, I do not advise anyone looking for high-quality power and hand tools to visit the MONVICT online shop. Their website is difficult to use, their prices are too high, and their customer support is subpar. superior prices and a superior shopping experience can be found at a number of other online tool retailers. Save your effort and avoid MONVICT.

Pros
  • Website that is friendly to users and has simple navigation.
Cons
  • A website may be overcrowded and challenging to use.