Header banner
Revain logoHome Page
Jason Vigen photo
Germany
1 Level
752 Review
52 Karma

Review on Wolait by Jason Vigen

Revainrating 3 out of 5

A Very Disappointing Experience with Wolait: Their Service Is Unreliable and Their Products Are of Poor Quality

My anticipation as a consumer was high to test out Wolait's selection of accessories for smartwatches and mobile phones. Having said that, my interactions with the company have been nothing but disheartening. To begin, the quality of their items is not particularly high. The phone case and screen protector that I bought started showing symptoms of wear and tear after only one week of use, despite the company's assertions that they use premium materials in their products. After only a few uses, the charger also ceased functioning properly. This demonstrates that their goods are not long-lasting and do not provide the amount of protection that was advertised. Additionally, Wolait's customer support is unpredictable and unprofessional. My efforts to contact them about the malfunctioning charger were met with extremely delayed response times and suggestions that were not helpful in any way. They were unable to supply me with a solution that met my needs, and as a result, I was left with a product that was of no value to me and a sour taste in my mouth. Last but not least, taking into account the low quality of both their items and their services, their prices are not competitive. I was able to find alternatives elsewhere that were of higher quality and more reasonable price, and I am sorry that I spent my money on Wolait's substandard products. In general, Wolait is not a brand that I would recommend to anyone who is searching for high-quality accessories for their cell phone or smartwatch. They provide low-quality goods, their customer service is unreliable, and their prices are unreasonable, all of which combine to make them an unpleasant choice. In my role as Product Manager, I would recommend looking into other products that offer both higher quality and better value.

Pros
  • items of the highest quality crafted from the finest materials.
Cons
  • Quality of the product is inconsistent.