I wished to adore Gulrear Online Store, but my most recent experience made me unhappy. Despite their promises to offer the best shopping experience, my encounter fell short of what I had hoped for. First off, the item I purchased did not match the description on their website. Although the pictures made it appear to be a high-quality product, the actual product I got was poor, and I felt like I wasted my money. Second, their customer support did not live up to expectations. I had to follow up on my inquiry several times, and even then, the answer was unhelpful. Last but not least, the package came damaged and shipping and delivery were both slow. It was frustrating and disappointing that the merchandise was damaged during shipping because the packaging was not secure. I had a bad overall experience with Gulrear Online Store. Despite having excellent intentions, they didn't carry out their plan effectively. They are not someone I would suggest to others, and I won't be making another purchase from them.