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Switzerland, Bern
1 Level
703 Review
26 Karma

Review on HEATIT by Andrew Mack

Revainrating 2 out of 5

Warning: HEATIT Online Store Has Terrible Service and Exorbitant Prices

I had great hopes for HEATIT as a regular shopper of online stores selling tools and home improvement supplies. So far, everything I've dealt with at this business has been disappointing. You should give this web shop some serious consideration before making a purchase. To begin, HEATIT has terrible support for its customers. I had a problem with a product and tried calling customer support several times, but nobody ever got back to me. As a customer, I felt ignored and dissatisfied due to the absence of interaction. In addition, when compared to the competition, HEATIT's prices are extremely expensive. Other internet retailers offered the same items for much less money. HEATIT is obviously attempting to rip off its customers by charging excessive prices. Finally, HEATIT has a wide variety of goods, but their website is cluttered and hard to use. It's not easy to discover what you're looking for, and the information provided about the products is often inadequate. To sum up, HEATIT is not an online shop I trust to deliver high-quality home improvement products. Shopping with them is a frustrating and unpleasant experience due to their poor customer support, high prices, and unclear website. Don't go through the hassle; your home improvement requirements can be met elsewhere.

Pros
  • Website is simple to navigate, and products are accurately described.
Cons
  • Certain goods are expensive.