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South Korea, Seoul
1 Level
712 Review
60 Karma

Review on HBDesign by Juice Jali

Revainrating 2 out of 5

Review of HBDesign, a popular online retailer: Disappointing Quality and Weak Support

HBDesign has let me down badly as a customer through both the quality of their goods and the efficiency of their support staff. There is a wide variety of men's apparel, footwear, and accessories available, but the quality of these items is disappointing. I have found that HBDesign apparel is of poor quality and doesn't last more than a few washes. The footwear is awkward and badly made, and the jewelry appears to be of low quality. Customers who anticipate more from a clothing retailer will be disappointed to see that the company prioritizes quantity over quality. The customer service at HBDesign is just as bad as the quality of their goods. The customer service department has always been unresponsive and unhelpful whenever I've had a problem with a purchase. Because it is obvious that this company does not value its customers, I will no longer be patronizing them. To sum up, I will not endorse HBDesign to anyone in search of premium menswear. This business is a letdown due to the subpar quality of their products and service.

Pros
  • Premium apparel, footwear, and accents.
Cons
  • Shoes that are not comfortable.