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Ukraine
1 Level
696 Review
72 Karma

Review on EinScan by Jerardo Yatnalkar

Revainrating 1 out of 5

EinScan Online Store Provides Horrible Customer Service

The online store for EinScan was the source of a recent dreadful encounter for me. In spite of the fact that they assert to have professional engineers and technicians who are dedicated to giving excellent service, I discovered that their customer support is very weak. After making a purchase from their online store, I found that the item I bought had a number of problems, so I contacted their customer care team to ask for assistance. On the other hand, I was faced by representatives who were unresponsive and unhelpful, and they presented me with information that was both ambiguous and unhelpful. Dealing with their unprofessional and unhelpful employees was a source of significant frustration. A corporation that prides itself on putting the needs of its customers first should have met my expectations. It was a waste of both time and money to make a purchase from the EinScan online store because the customer service and assistance that was provided was subpar. In conclusion, I would strongly recommend that other people stay away from the internet business run by EinScan. Because they provide unpredictable and ineffective customer service, it is difficult to put one's faith in the quality of their goods. It is not something I would advocate doing in the future to buy from them.

Pros
  • competent technicians and engineers.
Cons
  • There is a restricted choice of products.