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Japan, Tokyo
1 Level
741 Review
63 Karma

Review on Milcoast by Henry Hunter

Revainrating 3 out of 5

Milcoast: Terrible Support for Customers

To put it mildly, my interactions with Milcoast were not positive. Their website claims to have exceptional customer support, but I did not receive anything close to that. I was disappointed to receive my purchase and discover that the products did not meet my expectations. The face masks were cumbersome and the workplace supplies were subpar. I reached out to customer support in the hopes that they could help me fix the problem. However, I had to wait for extended periods of time and receive unhelpful responses. When I did hear back from them, it was obvious that English was not their first tongue. Because of this, having a conversation was challenging and annoying. Overall, I was dissatisfied with the service and the quality of the goods. If you're looking for quality workwear or workplace supplies, I wouldn't go with Milcoast.

Pros
  • Owned and run by a loving family.
Cons
  • Face masks that are painful to wear.