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Sebastian Erik photo
United Kingdom, Belfast
1 Level
774 Review
47 Karma

Review on 3pdt by Sebastian Erik

Revainrating 1 out of 5

An Upsetting and Discouraging Experience with the 3pdt Online Store

Recent events have left me feeling dissatisfied with 3pdt, despite the fact that I am someone who routinely makes purchases of industrial and scientific goods online. My experience with their web store was not even close to being pleasant, despite the fact that they assert that they are a dependable and experienced provider of industrial electrical and semiconductor components. To begin, the website's design was cumbersome and it was challenging to navigate the site. Finding what I was looking for was difficult, and the functionality of the search feature was, at best, questionable. After a long and fruitless search, I was finally successful in locating the items I required, but the procedure of checking out was just as difficult. The available payment methods were restricted and difficult to use, and I had to go through a lot of hoops just to finish making my purchase. However, the most disappointing aspect was when my order finally arrived. It was obvious that the items hadn't been adequately inspected before being shipped because several of the things I ordered were broken or otherwise flawed when they arrived. I attempted to contact customer support in order to obtain a replacement or a refund; however, I was confronted with a wall of bureaucracy and apathy when I made my inquiry. It was abundantly evident that they had no interest in assisting me in finding a solution to the problem, and I was forced to figure out how to deal with the repercussions on my own. In general, I would advise extreme caution to anyone who was thinking of making a purchase from the 3pdt online site. Their website is difficult to navigate, their products are of dubious quality, and they provide no customer assistance at all. Look elsewhere for your demands in the scientific and industrial sectors, and save yourself some frustration.

Pros
  • Large variety of goods for the scientific and industrial sectors.
Cons
  • Warranty time frames are short.