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Kuwait, Kuwait City
1 Level
717 Review
44 Karma

Review on KCRTEK by David Forleo

Revainrating 3 out of 5

Review of My Frustrating Experience with KCRTEK

I was eager to visit KCRTEK's online store because I enjoy remote control cars, but I was let down by what I found. Although they have a wide range of things, I thought their quality was lacking. After after a few uses, the remote control car I bought from KCRTEK ceased functioning properly. They were unresponsive and useless when I phoned their customer service department for assistance. The fact that they offered no help simply made me feel like I had wasted my money on a poorly made device. It was also challenging for me to find the things I was interested in finding on their website because of how difficult it was to navigate. It was difficult to grasp the products I was buying because there weren't any clear and thorough product descriptions. Overall, KCRTEK let me down, and I wouldn't suggest them to other people who enjoy remote-control vehicles. Although they have a wide range of products, I felt like I had wasted my time and money due to the low quality and lack of customer care.

Pros
  • Outstanding attention to the needs of customers coupled with knowledgeable guidance.
Cons
  • may not stock certain specialized goods.