Header banner
Revain logoHome Page
Committed Schmidt photo
Malaysia, Kuala Lumpur
1 Level
748 Review
52 Karma

Review on Klikel by Committed Schmidt

Revainrating 3 out of 5

The Fall of the Online Klikel Store Lacking in Quality and Service to Customers

I recently made a purchase from Klikel's online store and I must admit that I was quite dissatisfied with the service I received. When I tried to get in touch with customer service, I got disrespectful and dismissive responses, and the things I received were of low quality and didn't fit the website's description. The home accents sold by Klikel were marketed as high-quality while being poorly made and giving the impression of being inexpensive. The kitchen supplies I got were flimsy and broke after only a few uses. In addition, the customer support representatives I spoke with were of no assistance and showed no enthusiasm for addressing my issues. They ignored my concerns and provided no aid or solutions. In general, the Klikel online store lacks in both quality and support for its customers. I would not suggest this manufacturer to anyone looking for quality kitchen and household goods.

Pros
  • Customer support that is quick to respond and quite helpful.
Cons
  • delivery and shipping delays.