Header banner
Revain logoHome Page
Brian Batiste photo
Puerto Rico
1 Level
745 Review
39 Karma

Review on XinXu by Brian Batiste

Revainrating 3 out of 5

XinXu's customer service and product quality leave something to be desired

I was eager to shop at XinXu, however I had a really unsatisfactory experience. The website's language and design were challenging for me to navigate as a foreigner, which made the ordering procedure more challenging than it needed to be. When I tried to remedy the problem, the customer service was also unresponsive and useless. The home decor items I received lacked quality and did not live up to their online descriptions. The artificial perfume from the home fragrance line was overpowering and offensive. All things considered, I wouldn't suggest XinXu to anyone searching for high-quality kitchen and household goods.

Pros
  • superior goods
Cons
  • Disadvantages of the Language Barrier for Foreigners