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Belarus, Minsk
1 Level
735 Review
41 Karma

Review on UOOU by Brian Lee

Revainrating 2 out of 5

Disappointed by UOOU: A Customer's Storytelling Review of the Online Store I was delighted to discover UOOU, an online retailer that promised to provide customers like me with high-quality arts and crafts supplies. My interaction with this business, however, was hardly positive. To paraphrase a line from their website.

To make things worse, I encountered lengthy wait times and unhelpful staff members who seemed uninterested in helping me when I tried to call customer service to ask about a return or exchange. When I eventually heard back, I was informed that I could only return the items if they were brand-new, unused, and in their original packaging. This information was useless because I had already opened the products to evaluate their quality. Overall, my interaction with UOOU left me feeling incredibly let down. The business didn't deliver on its promises to provide high-quality products, and their customer service lacked both efficiency and helpfulness. I wouldn't advise anyone searching for dependable and high-quality arts and crafts supplies to shop at this website.

Pros
  • Availability of a Comprehensive Product Line
Cons
  • The architecture of the website could use some work.