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Olubanjo Triantafilou photo
Afghanistan, Kabul
1 Level
694 Review
67 Karma

Review on Athlefit by Olubanjo Triantafilou

Revainrating 2 out of 5

Managing Customer Expectations: A Lesson I Learned from My Unsatisfactory Experience with Athlefit

I was eager to check out Athlefit's online store as a fashion influencer, but regrettably, my experience fell short of my expectations. Although there were many alternatives for women's clothing and shoes on the internet, using it was cumbersome and difficult. After eventually making a purchase, the shoes were of terrible quality and did not match the internet description. Even worse, the returns procedure was challenging and unresponsive. As a social media influencer, I see the value of controlling client expectations, and regrettably, Athlefit fell short in this instance. Until they resolve these problems and significantly enhance their customer service, I would not suggest this store to others.

Pros
  • policy for hassle-free returns.
Cons
  • shipment and delivery times that cannot be trusted.