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Shane Solorzano photo
Slovakia, Bratislava
1 Level
740 Review
26 Karma

Review on MUXXN by Shane Solorzano

Revainrating 1 out of 5

The MUXXN Disappointment: Low-Quality Products and Terrible Support

My recent encounter with MUXXN, which may seem like a promising online retailer for women's clothing, has left me feeling incredibly disappointed. My overall impression of the business has been negatively shaped by the low quality of the products I received and the unhelpfulness of the customer service staff. To begin with, the clothes I was sent were of subpar quality. The material was flimsy, and the sewing was poorly executed, so it quickly unraveled and frayed. For the money, I had hoped for much higher quality. Second, when I contacted support to express my dissatisfaction and ask for a refund, I received unhelpful and condescending answers. It was obvious that customer satisfaction was not a top priority at this business, and that no one was willing to take blame for the subpar quality of their wares. Despite MUXXN's size and stylistic variety, I didn't find the offerings to be as novel or trendy as I had hoped. Many of the things seemed out of touch with modern fashion and either poorly made or poorly designed. Overall, I was not satisfied with MUXXN and would not suggest it to others. MUXXN is not a recommended online retailer because of the low quality of their goods, poor customer service, and limited variety in their fashion offerings.

Pros
  • Sizes run the gamut
Cons
  • Product details are lacking