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United Kingdom, Belfast
1 Level
737 Review
36 Karma

Review on Klikel by Matthew Sytniak

Revainrating 1 out of 5

A Very Disappointing Experience With Klikel Due to Their Low Quality Products And Poor Customer Service

I recently made a few purchases from the online store of Klikel, including some home decor elements and culinary supplies; nevertheless, my overall experience with the firm was highly unsatisfactory. The things I ordered were not only of low quality, but they also did not match the description that was given on the internet. When I received the home décor elements I ordered, I discovered that they had been poorly created and gave the impression of being inexpensive even though they were meant to be made of high-quality materials. In addition, the items for the kitchen that I purchased did not have the same level of durability as was stated, and they quickly broke after only a few usage. In addition, when I attempted to get in touch with Klikel's customer service team in order to ask for a refund or an exchange, I was received with responses that were neither helpful nor professional. My concerns were not taken seriously by the reps, and they did not appear interested in finding a solution to the problem. In general, I do not think that Klikel's online store is a good option for people who are searching for home and kitchen goods. Because of the low quality of their products and the absence of any kind of customer support, shopping there is an extremely stressful and disheartening experience.

Pros
  • goods for the home and kitchen that are of superior quality.
Cons
  • Some products are of poor quality.