When it comes to scheduling appointments, there is nothing more frustrating than having an opening at an inappropriate time that needs to be filled. This can happen often when you rely on this software to submit your timesheets as well. Scheduling appointments would still be an issue if only the interface was more user friendly, but I think this could definitely improve. It does make things easier! The best thing about this software is being able to easily enter appointments. I think what they should look into improving is the software's design because it feels too old fashioned and outdated. They need to start using more modern looking designs and maybe add some sort of app integration so that everyone can input appointments on their phone/tablets. The fact that they do accept bank transfers makes it much easier for us to be able to input our timesheets as well without needing to wait for the next paycheck to come in. I like that it is very easy to use for anyone who knows nothing about this product yet still manages my entire job site well! It can be somewhat hard when you don't understand what everything does but if there were more tutorials out they would really help everyone get used too their system easier!! If someone knew absolutely 0 of anything regarding management systems then i think we could have some success using arbor gold as far managing things goes because its so simple once u figure them out haha.