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Monaco, Monaco
1 Level
765 Review
40 Karma

Review on HIG by Antonio Lemm

Revainrating 2 out of 5

When Eco-Friendliness Clashes with Disappointment in Home Décor: That's HIG.

My excitement grew when I discovered HIG, an online business that markets itself as specializing in environmentally friendly home and kitchen goods. I am someone who is passionate about all things related to the environment. Having said that, I have to confess that after giving them a shot, I was extremely let down by them. Even if they provide customers with a number of environmentally friendly choices, the quality of their goods leaves much to be desired. The clean and contemporary designs that were exhibited on their website were not at all reflected in the bedding and comforter sets that I ordered. In point of fact, they gave off an impression of being cheap and badly manufactured. It was obvious that in order to offer reduced costs, they had sacrificed some of the product's quality. And don't even get me started on their poor attention to the needs of their customers. It was the worst nightmare imaginable. I attempted to contact them regarding the low quality of their products, but they did not respond to my inquiry and were of no assistance. The process of getting a refund or an exchange was quite difficult. On top of everything else, their delivery was extremely sluggish, and the things that were shipped out came in a poor state. It is abundantly evident that they do not pay a great deal of attention to the minor particulars, such as utilizing appropriate packaging materials. In conclusion, I am unable to suggest HIG to anyone looking for home and kitchen products of a high quality, let alone ones that are environmentally friendly. Even while they do provide environmentally friendly solutions, the quality of their products as well as their customer service leaves much to be desired. Look elsewhere for a firm that sells eco-friendly furnishings and decorations for the home. Believe me, both your bank account and your sanity will be grateful to you in the long run.

Pros
  • friendly and accommodating customer service staff.
Cons
  • There is a possibility that certain customers will suffer longer shipping periods.