The exchange has been operational since 2014 and is operated by Ledger, a Bitcoin security firm. The exchange stores the majority of its funds in cold storage. The exchange simply maintains a small balance in its hot wallet to facilitate the withdrawal process. As a system security, they constantly update its software and backup its system on a daily basis.
Transactions are completed quickly without any problems. Withdrawals appear immediately. Nevertheless, the exchange can do more to improve the quality of its services, such as reducing the charge on its services.