An exchange with the advantage of trading both for institutions, whether it is private, in which it will also be available to individual operators, where they will have the facility to manage multiple accounts at the same time, although the exchange pairs and available currencies are scarce, its system of processing is very fast.
With chat for technical support, it is estimated that you are always online, but given the time zone of each country, the response by the advisor usually takes time, in addition to requiring a KYC verification that in a certain way this generates more security for the platform, but given the little information of the exchange, not a requirement that should be chosen.
The absence of included currencies and the volume of trade that is not supported by any platform, can have a negative impact for the exchange considering that it is designed for the use of companies or institutions, since this reason they usually handle large amounts of assets, which as far as I am concerned it would not be advisable to trade on that platform.