I ordered this Mac Book Air and when I read the description I thought it would be great. It was a good price and I'm very familiar with Mac Books. I ordered this sometime in July and it worked great. I decorated the outside with some of my favorite stickers and all my information was there. This was my favorite item I've bought. "Oh, well, why did you give her a star?" You're probably interested. Well, friend, you see, this product comes without two main parts on the back of the keyboard. When December came, my keyboard became completely unresponsive to the computer. I called Apple about the issue and what they told me over the phone didn't work. I had to visit Apple in person for them to take a look. I was there for several hours and nothing was decided. I then visited a professional computer repairman and when he took apart the back of the keyboard he didn't see anything wrong until he took a closer look. He found that my laptop was missing two main parts. He tried to order these parts in China but they didn't answer. I've tried contacting Revain many times but they wouldn't help me as my computer was bought a few months ago and it passed the 90 day rule. I feel that this particular situation should grant me a refund. But no. Next time I order a laptop, I'll go to the shop and have it disassembled and see if everything is ok. If yes, I can at least send it back within 90 days :). Oh wait, I can't order a new laptop! I'm a poor college student and had just enough money for a laptop when I bought this. And that was complete nonsense! I can't wait to spend the rest of my college days in the computer lab. I don't think I will ever buy Revain again. I'm sorry.
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