The support team is very responsive and knowledgeable. I am not a technical person, so I appreciate that. The software is very intuitive. It is easy to navigate, and I can see the information I need in a matter of seconds. It is a great tool that allows me to see my donors and their giving patterns. I love that it is a tool that allows me to see what my donors are giving to and where they are giving from. It allows me to understand my donors. I am able to see where they are giving from, and I am able to figure out how to reach them. I am able to see who is giving to my organization. I am able to understand how to reach out to those donors. I am able to determine what my top donors are giving to. It is a great tool that allows me to understand who my donors are and how to reach them.