I ordered them a while ago, one came out perfect, the other had spacing issues. Contacted support, they immediately made a new one. Yes, part of the bracelet came off after about a month of daily wear without taking it off. Couldn't hold it tight enough to wear, it wasn't annoying so after it fell apart we just put on new rope, no big deal, the metal is perfect for that. I have just ordered 4 more, thanks
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