This filter is easy to install and the water really tastes better without the bad chlorine taste BUT it reduces the water flow from the tap by 50-70%. Cold water is now slightly better than a trickle, which is totally unacceptable. I contacted Shefi to determine if the flow reduction is a feature or a bug and returned the filter with a 100% money back guarantee, no questions asked. I will update this post as soon as I get a reply from them. Update: I got a reply from Shelfi very quickly - and over the bank holiday weekend - so I'm very happy with the customer service. I was told that "Fluoride is difficult to remove and the process of getting rid of it usually lowers normal water pressure. Woder FRM says it delivers 3 gallons per minute (GPM)." My preset water pressure has always been a bit lackluster, but I checked the flow after setting it and it took me 1:12.67 to get a gallon jug which is my previous estimate of 50-70% slower.Either the filter isn't working well at low pressure or I have a bad block.Luckily our 100% money back guarantee allows us to ship your unit with free shipping no hassle I do not do fluoride removal and use a 10K ultra high capacity filter which has many good reviews and reports no water pressure loss fingers crossed!Rating changed from 2 to 3 stars because of excellent customer service.
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