I was dissatisfied with my interaction with the VICSPORT web shop. They boast a wide variety of camping equipment, but I could only find a few essentials, and many of those were out of stock. What I did receive was of poor quality, and I had problems with multiple things breaking after only a few uses. The website was complicated to use, and the purchasing procedure took too long. I had to wait several days for a response from customer support, and even then they were unhelpful. As a whole, VICSPORT is not a brand I'd suggest to anyone in the market for premium camping equipment.