I like the fact that it's a web-based software. I can access the program from anywhere and I can work on the program from home. The customer support is very good. I have had to call them only once. The software is great, but sometimes I feel like I'm not able to do all the things I want to do in the program. I wish I could do more than one thing at a time. I also wish I could create different templates for the same page. Just go for it. I would like to use this for my clients. It helps me keep track of everything I do.