The long shoulder strap has come loose and torn the entire length of the bag. I like big bags so was glad to see this but it's so thin it's fragile and not strong at all. I even had some in my bag so keep that in mind if you are thinking of buying to take a lot of things because the bag won't last. This of course happened ONE DAY after the return window closed. I do not recommend this product and I want my money back.
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