The platform has made it easy for us as marketers who are not technical experts at all (as well!). There's no hassle of installing software or using complex tools with tons of features! We have had limited issues so far but nothing serious that requires attention from their support team - we just solved our problems ourselves :) All I can say about this product right now because there aren't many negative points mentioned by users yet :). Using jentis allowed me save time managing my clients' campaigns without needing an expert accountant/manager onboarded into each campaign / client account. The best thing about Jentis is that it has helped us to automate our marketing campaigns without any manual intervention. It has also enabled us to track all the activities of our leads and prospects and optimize them accordingly. I have no dislike about Jentis as it has been quite helpful for us. We are able to monitor and manage all our marketing campaigns from one place. It has also allowed us to create custom reports for different segments of our customers.